Privacy Policy

At Eterna Wellness, we are committed to protecting your privacy and safeguarding your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website. By accessing or using the Eterna Wellness website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information, such as your name, email address, phone number, and mailing address when you voluntarily provide it to us.

Usage Information: Our web hosting automatically collects certain information about how you interact with our website. This can include your IP address, browser type, operating system, device information, and pages visited on our website. We may also collect information through the use of cookies, web beacons, and similar technologies.

Third-Party Information: We may receive information about you from third-party sources, such as social media platforms, business partners, and publicly available sources. This information may include your social media handles, publicly shared content, and demographic information.

Use of Information

Providing and Improving Services: We use your information to provide, maintain, and improve our Services. This includes personalizing your experience, analyzing usage patterns, and optimizing our website, social media platforms and mobile applications.

Communication: We use your contact information to communicate with you about our Services, respond to your inquiries, and send you promotional materials or newsletters. You can opt out of receiving marketing communications at any time.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

Protection of Rights: We may use your information to protect our rights, privacy, safety, or property, as well as the rights, privacy, safety, or property of our users, partners, or the general public.

Information Sharing and Disclosure

Service Providers: We may engage third-party service providers and/or contract workers to assist us in providing our Services. These providers will have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality of your information.

Legal Requirements: We are obligated by law to retain your personal information pertaining to health information and may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if your information becomes subject to a different privacy policy.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Services are not directed to individuals under the age of 13. All services delivered to minors requires strict consent from a parent or guardian and will be attached to the parent file. Consent to store this information will be collected from the parent/guardian. We do not knowingly collect personal information from children under 13 without strict parental consent. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will promptly delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us. Please note that this privacy policy pertains to out website, social media platforms and our Services. It does not govern the privacy practices of third-party websites or social media platforms. We recommend reviewing the policy of any third-party providers directly or indirectly linked to our services before providing information to them.